1. Introduction

FreelancerHub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freelancer invoicing and client management service.

Data Controller: [Company Name], [Registered Address] (UK)

2. Information We Collect

Information You Provide

When you use FreelancerHub, you provide:

Account information: Name, email address, password
Business information: Business name, address, VAT number, logo
Client data: Client names, contact details, addresses
Invoice data: Invoice details, line items, amounts, payment terms
Communications: Support requests, feedback, emails

Automatically Collected Information

We automatically collect:

Usage data: Pages visited, features used, actions taken
Device information: Browser type, operating system, IP address
Cookies: See our Cookie Policy for details

3. How We Use Your Information

We use your information to:

Provide and maintain the FreelancerHub service
Process and send invoices and quotes on your behalf
Generate PDF exports and tax summaries
Communicate with you about your account and service updates
Provide customer support
Improve our service and develop new features
Detect and prevent fraud or security issues
Comply with legal obligations (e.g., tax reporting, GDPR)

Legal basis (GDPR): We process your data based on contract performance, legitimate interests, and your consent where required.

4. How We Share Your Information

We do not sell your personal information. We share data only in these cases:

With your clients: When you send invoices or quotes via email
Service providers: Email delivery, hosting, payment processing (if applicable)
Legal requirements: When required by law or to protect our rights
Business transfers: In the event of a merger, acquisition, or sale

Third-party services we use:

Google Analytics (with your consent) - see Cookie Policy
Email delivery provider (to send invoices)
Cloud hosting provider (data storage)

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption in transit (HTTPS/TLS)
Encryption at rest for sensitive data
Regular security audits and updates
Access controls and authentication
Secure backup and recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as:

Your account is active
Needed to provide the service
Required by law (e.g., tax records: 6 years in the UK)

When you delete your account, we will delete or anonymize your data within 90 days, except where retention is required by law.

7. Your Rights (GDPR & UK GDPR)

You have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Limit how we process your data
Portability: Receive your data in a machine-readable format
Object: Object to processing based on legitimate interests
Withdraw consent: For processing based on consent (e.g., analytics cookies)

To exercise your rights, contact us at: [email protected]

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

8. International Transfers

Your data is primarily stored and processed in [Data Center Location]. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

9. Children's Privacy

FreelancerHub is not intended for use by anyone under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice in the app. Continued use after changes indicates acceptance.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Email: [email protected]
Address: [Company Name], [Registered Address], [City, Postcode], United Kingdom